Introduction to the Care Act 2014

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What is Care Act Advocacy?


Care Act advocates can support:

Adults who need care and support
Children who are moving to adult care services
If the council is making decisions about your care and support they must consider whether you would have ‘substantial difficulty’ being involved. Substantial difficulty would be if you have problems with one or more of these:

Understanding information about the decisions
Remembering information
Using the information to be involved in the decisions
Being able to tell people your views, wishes and feeling

The council then needs to consider whether you have an ‘appropriate individual’ to support you. This is someone who the council agree will be available and able to support you. It can be someone in your family or a friend but won’t be someone you don’t want to support you. It can’t be someone who is paid to look after you.
If the council decide that you would have substantial difficulty being involved and do not have an appropriate individual to support you, then you have the right to a Care Act advocate.
Stressed People in an advocate

How can a Care Act advocate help me?

An advocate will support you to be involved as much as possible in decisions about your care. Your advocates can help you when the council is:

Making a needs assessment
Making a carer’s assessment
Making or reviewing a care and support plan
Having a safeguarding enquiry 

(to check if you might be being abused) 
or arranging for a Safeguarding Adults Review

Your advocate will work with you to help you understand what is happening and to give your views; they can speak for you if you can’t. Your advocate can help you to think about your choices and what is best for you. If you want to challenge the council’s decision your advocate can help you do this too.

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Care Act 2014